Last Updated: [27/02/2026]
RoverLink ("we", "our", "us", "affiliates", "partners") operates a GPS & GSM-enabled dog tracker and mobile application that allows pet parents to track their dogs in real time.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application (CoolPet), and RoverLink Dog tracker.
Note: You automatically agree by our Privacy Policy when you use/purchase RoverLink's Service, App & Product.
1. Information We Collect
1.1 Personal Information
When you use RoverLink, we may collect your:
• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Information
• Account Login Credentials
1.2 Device & Usage Information
We may collect:
• Device model and operating system
• IP address
• App usage data
• Log data
• Browser type
1.3 Location Data (Core Feature)
RoverLink collects real-time GPS location data of your dog through the tracker.
This includes:
• Live location coordinates
• Location history
• Movement patterns
• Timestamped tracking logs
Location tracking is essential for the functioning of RoverLink.
1.4 SIM & Network Data
Since RoverLink uses GSM SIM technology, we may process:
• SIM network data
• Connectivity status
• Signal strength
• Data usage metrics
We do not control telecom provider data policies.
2. How We Use Your Information
We use your information to:
• Provide real-time tracking services
• Maintain and improve our product
• Send important service notifications
• Process payments
• Provide customer support
• Ensure security and fraud prevention
• Comply with legal obligations
We do not sell your personal data to third parties.
3. Data Sharing
We may share data with:
• Payment gateways
• Cloud hosting providers
• Telecom service providers
• Analytics providers
• Government authorities (if legally required)
• Partners & Affiliates
All third parties are required to protect your data.
4. Data Storage & Security
We implement:
• Secure cloud servers
• Encryption protocols
• Secure socket layer (SSL)
• Access control restrictions
• Regular security monitoring
However, no system is 100% secure. We strive to protect your information but cannot guarantee absolute security.
5. Data Retention
• Account data is stored as long as your account is active.
• Location history may be stored for service improvement and user access.
• You may request deletion of your data (see Section 8).
6. Children's Privacy
RoverLink services are not intended for individuals under 18 years of age.
7. Your Rights (Under Indian Law)
Under applicable Indian data protection regulations, you may:
• Request access to your data
• Request correction
• Request deletion
• Withdraw consent
• Raise grievances
To exercise these rights, contact us at: support@roverlink.in
8. Account Deletion
You may request account deletion by:
• Using in-app deletion feature
• Emailing us at support@roverlink.in
Upon verification, we will delete or anonymize your personal data, subject to legal obligations.
9. Cookies Policy (Website)
Our website may use cookies to:
• Improve website performance
• Analyze traffic
• Enhance user experience
You can disable cookies in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
RoverLink Pet Tech LLP
E 303, Third Floor, Shree Homes by Sarvome, NHPC Colony Faridabad– 121010, Haryana, India
Email: info@roverlink.in
